T.L.C. is our friendly 24-hour, 7-day a week automated telephone teller. With T.L.C., you can turn any touch-tone phone into a credit union branch and access your account. T.L.C. is convenient, safe, and free! It gives you the ability to bank wherever you are - at home, at work, in the car, or even out of town. No more trips to the credit union or waiting in line to check your account balance. Plus, all T.L.C. transactions will appear on your next account statement.
Select & Initialize Your Own PIN
To use T.L.C., you first need to select and initialize your 4-digit Personal
Identification Number (PIN). You must follow the instructions below to
correctly log your PIN into our computer.
Call (610) 941-2600 or (800) 352-4242. T.L.C. will answer and greet
you:
T.L.C.: Welcome to your credit union, please remember to press
the pound (#) after each entry.
Please enter your account number.
You: Enter your account number and
press #.
T.L.C.: Please enter your personal identification code.
You: Enter your Temporary Password *** Press #.
T.L.C. Please enter the 2-digit transaction code or star (*)
to review those that are available.
You: Enter 95. Press #.
T.L.C.: Please enter your personal identification code.
You: Enter the 4-digit PIN of your
choice. Press #.
T.L.C.: Please enter your personal identification code.
(for verification purposes).
You: Re-enter the 4-digit PIN of your
choice. Press #.
T.L.C.: Please enter the 2-digit transaction code or star (*)
to review those that are available.
You: Enter the transaction code you
desire, if you wish to continue. Press #. OR enter 99 and
press # to end your T.L.C. session.
Transaction Codes Record Codes
| 10 | Share Inquiry (check account balance) | 01 | Regular Shares (Savings) | |
| 13 | Check Request ($25 minimum)* | 02 | Special Savings | |
| 14 | Last Year's Dividends | 03 | Share Draft (Checking) | |
| 17 | Share Transfer | 05 | MasterCard Savings | |
| 18 | Transfer Funds to a Different Member Number** | 10 | Money Market | |
| 21 | Loan Inquiry | 16 | I.R.A. Savings | |
| 50 | Last Payroll Information | 25 | Vacation Club | |
| 90 | Last 5 Drafts/Checks Cleared | 29-39 | Share Certificates | |
| 91 | Individual Draft Cleared | Loan records appear on statements | ||
| 92 | Last Five Transactions | |||
| 99 | End T.L.C. Session |
* To enter the dollar amount, enter as follows: For $500.00
= 500000#, For $125.00 = 12500#
** Call the credit union to establish link between specific account numbers
*** Call the credit union for your temporary password
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